Shipping Information

We’re pleased to offer shipping services to provide a seamless experience for our customers. Orders are processed and shipped promptly to ensure timely delivery.

Processing Time
All orders are processed within 1-2 business days after the order is placed. Processing time may be slightly longer during peak seasons or promotional periods. Once your order is processed, you will receive a confirmation email with shipping details.

Shipping Methods
We offer multiple shipping options to meet your needs. Standard shipping typically takes 5-7 business days, while expedited options are available for faster delivery. Shipping times may vary depending on your location and the shipping method selected at checkout.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status and location of your package through our carrier’s website. We partner with reliable shipping carriers to ensure safe and efficient delivery.

Shipping Rates
Shipping costs are calculated at checkout based on the destination, shipping method, and order weight. Free shipping may be available for qualified orders based on promotions or order value. Please check the checkout page for applicable rates.

International Shipping
We ship to select international destinations. International delivery times vary and may take 7-21 business days depending on the country. Additional customs fees, import taxes, or duties may apply upon arrival and are the responsibility of the recipient.

Address Changes & Corrections
Please ensure your shipping address is accurate at checkout. We are unable to modify the address once the order has been processed. Incorrect addresses may result in delivery delays or failed deliveries, which may incur additional shipping fees for re-routing.

Lost or Damaged Packages
If your package is marked as delivered but you haven’t received it, please contact the carrier directly using the tracking information. In the rare case of a lost or damaged shipment, please reach out to us within 7 days of the delivery date, and we will assist in resolving the issue.

For any additional questions related to shipping, visit https://www.solemnshoes.com or refer to our Help Center for further assistance.